Privacy Policy

Your privacy matters to us

At Guardian Solutions, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Last Updated: February 2026

1. Introduction

Guardian Solutions, operated by Tiara Sanders, APRN-CNP, is dedicated to providing peptide therapy education and wellness optimization services. We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website, booking a consultation, or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information in several ways depending on how you interact with our website and services:

Contact Form Information

When you submit a contact form, we collect your name, email address, phone number, and the content of your message. This information is used to respond to your inquiry.

Consultation Booking Information

When you book a consultation, we collect your name, email address, phone number, consultation type, preferred date and time, peptide interest, and any additional notes you provide. This information is necessary to schedule and prepare for your consultation.

AI Chatbot Conversations

When you interact with our AI-powered Peptide Advisor chatbot, we collect your session identifier and the messages exchanged during the conversation. This data helps us provide relevant peptide education and improve the chatbot experience.

Website Usage Data

We automatically collect certain information when you visit our website, including cookies, IP addresses, browser type, device information, pages visited, and referring URLs. This data helps us understand how visitors use our site and allows us to improve the user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to inquiries and schedule consultations — We use your contact and booking information to communicate with you, confirm appointments, and provide the services you request.
  • Provide AI chatbot assistance — Your chatbot conversations are used to deliver relevant peptide education and wellness information in real time.
  • Improve our services and website experience — Website usage data and feedback help us enhance our content, features, and overall user experience.
  • Send follow-up communications — With your explicit consent, we may send you educational materials, wellness tips, or service updates. You may opt out at any time.

4. Data Storage & Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

  • Your data is stored on secure servers with restricted access controls.
  • All data transmitted between your browser and our website is encrypted using SSL/TLS protocols.
  • We do not sell, rent, or trade your personal information to third parties.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality, such as maintaining your session and preferences.

Chat Session Cookies

Used to maintain your AI chatbot conversation session so you can continue where you left off.

No Ad Cookies

We do not use third-party advertising cookies or sell your browsing data to advertisers.

6. HIPAA Compliance

As a healthcare provider, Guardian Solutions is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). We treat consultation information and any health-related data shared during your interactions as Protected Health Information (PHI) and handle it in accordance with applicable regulations.

Important Notice

Our online contact forms and consultation booking forms are not HIPAA-encrypted communication channels. Please do not include detailed or sensitive health information (such as medical history, diagnoses, medications, or treatment details) in these forms.

We recommend sharing sensitive health information only during secure, scheduled consultation sessions with Tiara Sanders, APRN-CNP, where appropriate safeguards are in place to protect your privacy.

7. Third-Party Services

We use a limited number of third-party services to operate our website and deliver our services:

OpenAI

Our AI-powered Peptide Advisor chatbot uses OpenAI's technology. Only anonymized conversation data is sent to OpenAI for processing. No personally identifiable information (such as your name, email, or phone number) is shared with OpenAI.

Website Hosting Provider

Our website is hosted on a secure platform that may process server logs containing IP addresses and basic request data as part of standard web hosting operations.

8. Your Rights

You have the following rights regarding your personal information:

Right to Access

You may request a copy of the personal data we hold about you.

Right to Correction

You may request that we correct any inaccurate or incomplete personal data.

Right to Deletion

You may request that we delete your personal data, subject to legal and regulatory requirements.

Right to Opt Out

You may opt out of receiving follow-up communications at any time.

Right to Data Export

You may request a portable copy of your data in a commonly used format.

To exercise any of these rights, please contact us at info@tsguardiansolutions.com or call 682-285-0916. We will respond to your request within a reasonable timeframe.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form submissions are retained for legitimate business purposes, including responding to your inquiries and maintaining records of communications.
  • AI chatbot session data may be periodically purged to protect your privacy and manage storage.
  • Consultation and health-related data is retained in accordance with applicable healthcare regulations and professional standards.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

Guardian Solutions — Tiara Sanders, APRN-CNP
Peptide Therapy & Wellness Education

Medical Disclaimer: The information provided on this website is for educational and informational purposes only and does not constitute medical advice. Peptide therapy information is presented for educational use only and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Individual results may vary. Guardian Solutions does not guarantee specific health outcomes.

Privacy Policy | Terms of Service | HIPAA Compliant Practices | Licensed in Texas